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Teachers, Professionals, and Schools FAQ

Purchase Orders

We DO accept official school and organization Purchase Orders. Unfortunately, we can't accept them on the site just yet (we are working on it for you!) You can submit them via snail mail, fax or email:  

Different Roads to Learning, Inc. 
12 W. 18th Street
Suite 3E
New York, NY 10011

info@difflearn.com
Phone: 212-604-9637
Fax: 800-317-9146
Fax: 212-206-9329 

We also have an order form that you can access here.

 

Return Policy

We want our customers to be happy with our products. If for any reason the product is defective or does not meet the customer’s satisfaction, returns will be accepted within 30 days of the date of purchase. Either a replacement product or a credit to your account will be issued, excluding return and replacement freight. All returns must be accompanied by an original Packing List or Invoice and returned to: 

Different Roads to Learning
C/O Source4
100 Lackawanna Avenue
Parsippany, NJ 07054
US

Please contact us via e-mail at info@difflearn.com with any questions!
 

W-9 Form

For your convenience in drafting your requisition or purchase order, you can find a copy of our W-9 Form available here.
 

Shipping

The following standard shipping rates apply to the continental United States, AK, HI, PR and all U.S. Territories:
$0.00 to $25.00 $7.00
$25.01 to $50.00 $8.95
$50.01 to $75.00 $9.95
$75.01 to $100.00 $11.95
$100.01 to $150.00 $13.95
$150.01 to $200.00 $15.95
$200.01 to $300.00 $17.95
$300.01 to $400.00 $19.95
$400.01 to $500.00 $21.95
$500.01 and Up 8% of the subtotal

For Canada, please add a $10.00 surcharge to the standard shipping rates.

Overseas orders are welcome and shipping rates are calculated according to the destination country and weight of the package.

Note that shipping rates do not include any potential duties or taxes due at the time of delivery. These vary according to the country, contents and value of the package. We are unable to provide a quotation for any taxes that might be due. Customers can obtain a shipping quote by adding the desired items to their cart and clicking on “Estimate Shipping Cost” or by emailing info@difflearn.com

Expedited Shipping is also available. Please go online or call us at 800-853-1057 / 212-604-9637 for a Shipping Quote. Delivery Time Different Roads to Learning strives to get your package out as quickly as possible so you can begin working with your purchases right away! Most orders are processed within 1 business day of receipt. If there is an urgent need, however, please call or email so we can advise on stock and shipping times.

Any order received before 1 pm EST, Monday through Friday, should ship within 48 hours, provided all goods are in stock. We require an additional 3-5 business days for processing on large Kit orders. Orders are shipped from our warehouse in New Jersey via UPS or Priority Mail for domestic orders. International shipments, including those to Canada, are sent via Priority Mail International or Express Mail. These deliveries are made by the local post office in the destination country. Larger orders will be shipped via UPS International. Note that shipping charges do not include any duties payable upon import. Any customs fees or charges are not included and are payable by the recipient.

The Map below shows UPS delivery times for the U.S. on all orders shipped from CT. Priority Mail to most locations arrives in 3-5 Business Days.

Expedited shipping via Overnight, 2nd Day Air and 3rd Day Air is available if needed. Please go online or call 800-853-1057 or 212-604-9637 for a Shipping Quote.